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Post by account_disabled on Dec 26, 2023 11:11:58 GMT
You have to show empathy with and make smart decisions Consistency and communication are the key to success Be proactive not reactive in these situations. Offer a coherent branding strategy and make sure your team is on the same page about how you approach the situation. Be honest with your team. The crisis affects the whole team so there really isn't a onesizefitsall answer. Consistency and communication are the key. Give your employees answers in a sincere and respectful manner A new brand can be built based on your company's core values If your customers Phone Number List wonder what is the brand give them the correct answer and help them make the right choice for them. To successfully mitigate a branding crisis mobilize your workforce provide total transparency and respond immediately. If you need to reinvent your brand don't hesitate. Build your new brand based on the brand's core values and show that you are ready for a real change Every crisis can be a catalyst for positive change When supporting a brand at any stage of a company's growth it is important to deliver consistent and accurate messages. During a crisis the company's core values should be the foundation of any communication to maintain public trust.
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